What is Scenset?
Scenset is a premium full-service travel company that takes the stress out of travel planning.
Our expert travel curators use their local expertise from around the world and match it with a travel app that covers everything from inspiration to booking and problem solving – so that you have everything in one place for all your travels.
How does Scenset work?
Every trip you take is 100% curated for you. That means that the more you travel with Scenset, the more personalized each experience becomes. Submit a trip request and we’ll start designing an itinerary preview for you to get your initial thoughts, before designing the full day-to-day itinerary with your feedback. You can make as many revisions as you like too, to ensure the perfect travel experience every time for you and your co-travelers.
Does Scenset have a planning fee?
In order to access the knowledge and expertise of our travel curators and unlock numerous benefits and perks, Scenset requires a planning fee for each trip. Please note that this fee is nonrefundable.
How much does a trip cost?
Every trip is designed from scratch by Scenset's expert travel curators based on your individual preferences and needs. Because of this the cost varies. Generally speaking, a trip with Scenset has a starting price of around $1,000 per person per day. This includes all luxury accommodations, daily private activities, all transportation and transfers in private, domestic flights, entrance fees, some meals, special experiences and overall coordination with 24-hour support during the trip. Our pricing does not include international long-haul flights, travel insurance, or tipping.
Can I cancel a trip?
See our cancelation policies here.
What types of trips can Scenset organize?
No two itineraries are the same at Scenset. We design all types of trips, from luxurious honeymoons to adventures in remote destinations and everything in between. Our trips have a minimum policy of 5 nights allowing us to deliver a momentous, life-changing journey for our travelers. Scenset does it all and handles all arrangements from the moment you land in your destination until the moment you depart, with 24-hour support along the way.
How do I book a trip?
Simply submit a trip request via the site or the Scenset app and a curator will be in touch with you to start planning your trip. If you’re using the app, we recommend turning your notifications on so you receive necessary updates from your curator.
We’ll first publish a Trip Preview in the app to help you see what your itinerary could include. You can let us know what you think, and we’ll then build out a more detailed proposal for your review known as a Full Story. If that all looks ideal, you can then book your trip via the app.
What about COVID-19 and travel?
As you might expect, this is something that’s changing regularly. Our curators are in-the-know about all the latest COVID-19 policies, and can advise you on which destinations are open for visitors with your passport and country of residence. We will always verify the information once you make your travel plans, and explain the steps you will need to take when you come home as well.
Every country has its own rules and regulations. Our local experts can advise you on how this might affect your stay, such as whether beaches are open or if there’s a curfew in place, and if restaurants and bars are open or if they’re only doing outdoor dining or take-out.
You can explore your options with Scenset’s curators. They can advise you on safe destinations, and can curate a trip that you can cancel or postpone, and receive a 100% refund within 60 days of departure.
How does the referral program work?
Share your personal referral link with friends and other travel enthusiasts. When they book their first trip with Scenset, we’ll treat you both with a reward. We’ll get in touch via chat to arrange everything.
• Referees need to be attributed to the referrer before confirming a booked trip with Scenset for both parties to be eligible for receiving Scenset credit
• Referrer will only receive credit on referee’s first trip with Scenset
• Referral link needs to be used for a trip with a value of over $10k to be eligible for Scenset credit
How do I see who has used my referral link?
You can see who signed up with your referral link and who has booked their first trip by going to the Scenset app, tapping Account and then Refer a friend.
When can I enjoy my reward?
As soon as someone you referred books their first trip you’ll get a notification – make sure you have your notifications from Scenset turned on. If a referrer has booked a trip and we haven’t messaged you, get in touch via the Scenset app to let us know.
Is there a limit to how many people I can refer?
You can refer up to 5 people every 6 months.
I was referred by a friend. How do I make sure they are listed as my referer?
When you use your friend’s referral link to download the app and create your account, your friend will automatically be listed as your referrer.
I have another question
Find the right person to ask by going to Contact.